a multinational team presents complex opportunities and challenges. On the one
hand, effective teams can identify and share best practice and expertise on a
worldwide basis. On the other hand, different values, expectations and working
practices can make a common vision and a way of working, very difficult to bring
about. The key elements of trust, common values and decision making processes,
are often problematic in an inter-cultural context. There is the added
complication of different time zones, distances and languages to take into
account, if the team, or part of the team is virtual i.e. not in the same
shown that multicultural teams are more likely than mono-cultural ones to be
highly effective or highly ineffective, there is rarely an in between. However,
there is now a considerable body of learning that can be used to significantly
influence the likelihood of success or failure. During our
3 day workshop
we address these key issues in order to help inter-cultural teams work well:
What are the specific requirements
that may affect integration?
What are the differences in
cultural norms within the team?
To what extent is communication in
the common language an issue?
What impact does top management
have on the success of the team?
What diversity management skills
and experience do team members already have?
How will distance affect the
dynamics of the team?
WorldWork Ltd, our
associates, has pioneered a comprehensive set of tools and approaches to enable
organisations to address and resolve these issues.
Learning Points of the Workshop
Understand the importance of
effective relationships and how they link to personal commercial goals.
Understand the difference between
motivation and behaviour
Understand how motivations drive
behaviours in self and in others
Have a better understanding of
self and how they impact on others
Be able to make better judgements
about the behaviours of others
Appreciate why there is no one
right way to communicate
Understand how and why conflicts
emerge and how to reduce the potential for conflict